TERMS & CONDITIONS Tu Familia Health Center Inc New York, United States
Last Updated: October 6, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the websites, patient portals, scheduling systems, and related services provided by Tu Familia Health Center Inc (“Tu Familia Health Center”, “we”, “us”, “our”). By accessing or using our site or services, you agree to these Terms. If you do not agree, do not use the Services.
1. Definitions Services: Medical information, online booking, patient communication tools, educational content, appointment scheduling, and related digital platforms provided by Tu Familia Health Center. Patient (“you”, “your”): Any individual using the Services for information, scheduling, or communication with the clinic. Content: Medical information, forms, messages, documents, or other materials transmitted through the Services.
2. Medical Disclaimer The information on this website is for educational and informational purposes only. It is not a substitute for professional medical diagnosis, treatment, or emergency care. For emergencies, call 911 immediately.
3. Eligibility & Patient Responsibility You must be at least 18 years old to use our online services. You agree to:
Provide accurate information when booking appointments.
Keep your contact information up to date.
Use the Services only for legitimate healthcare-related purposes.
4. Use of Website & Prohibited Activities You may not:
Use the website for fraudulent or harmful purposes.
Interfere with website functionality, security, or availability.
Attempt to access other patients’ data or restricted systems. We reserve the right to restrict access for misuse.
5. Appointments & Cancellations Appointments booked through the site are subject to availability. Tu Familia Health Center may modify or reschedule appointments for clinical or operational reasons. Patients are responsible for arriving on time and following preparation instructions (if applicable).
6. Privacy & HIPAA Compliance All medical and personal data is handled according to HIPAA and our internal Privacy Policy. We protect your information using secure systems, encryption, and controlled access. By using the site, you consent to our processing of your personal data for providing healthcare services.
7. Communications & Messaging By submitting contact information, you authorize Tu Familia Health Center to send appointment reminders, health-related notifications, and service updates. Messaging rates may apply depending on your carrier. You can reply STOP to opt-out of SMS communications.
8. Service Limitations We do not guarantee uninterrupted or error-free operation, real-time schedule availability, or accuracy of third-party integrations. Technical issues may occur, and Tu Familia Health Center is not liable for temporary outages.
9. Payments & Fees Some services may have associated fees. By booking a paid service online, you agree to the posted pricing and payment policies. Refund eligibility depends on service type and clinical review.
10. Intellectual Property All content, including logos, text, images, videos, and website design, is owned by Tu Familia Health Center Inc and may not be copied or distributed without written permission.
11. Modifications to Services or Terms We may update these Terms at any time. Changes become effective immediately once posted on this website.
12. Governing Law These Terms are governed by the laws of the State of New York, United States.
13. Contact Information For questions related to these Terms or our services:
Tu Familia Health Center Inc Email: [email protected] Phone: (786) 622-1866 Address: New York, NY / Hialeah, FL
